It was the biggest mistake of my business career. It cost me roughly $35k over the course of three weeks and took me nearly 3 years to recover and heal the company to a place of growth and innovation again. If you’re a business owner, you probably can already guess what I’m about to say.

I had the wrong person in the wrong seat and he was a good, personal friend. I waited FAR too long to have “the conversation.” And one day, my refusal to address the blaring issues came back to slap me in the face.